Loan Assessment, Automated End to End
How mBanc replaced a failing vendor and automated application processing, with a 7-developer Limestone team, in a one-year engagement.
- FinTech
- Mortgage Lending
- Managed Delivery
- Industries
- FinTech, Mortgage Lending
- Platform
- Loan origination portal and application automation pipeline
- Delivery scope
- Managed delivery: UI/UX design, web development, integrations, automation
ABOUT THE PROJECT
Project overview
- Engagement
- June 2019 — 2020
- Team
- 7 developers, UI/UX designer
- Core technologies
- ASP.NET, React.js
mBanc is a US non-QM mortgage lender: loans for borrowers who don't qualify through traditional methods. Applications come in online at high monthly volume, and manual assessment had become the constraint on capacity. Their previous vendor couldn't deliver the automation they needed.
Limestone took over in June 2019, rebuilt the landing pages first, then automated the pipeline: questionnaire, document upload and verification, and automatically calculated rates, credit score, and decision, all delivered inside a one-year engagement.
The Challenge
Volume was growing. The manual work wasn't scaling.
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A vendor that couldn't deliver
The previous software partner couldn't build what mBanc needed. Limestone arrived with trust to earn.
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Manual assessment at volume
Every application meant hands-on work. Capacity to process online applications was capped by people, not demand.
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First impressions losing borrowers
The landing pages had to be rebuilt so the company made a credible first impression on potential customers.
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Data scattered across systems
Financial statements, bank data, and third-party sources all had to be pulled, parsed, and reconciled per applicant.
WHAT WE BUILT
Solution
A pipeline that qualifies borrowers on its own. An applicant fills out the questionnaire, uploads documents, and gets rates calculated from their own data. mBanc gets a credible site and a system that processes applications automatically.
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Loan Application Portal
An online questionnaire that shows applicants which loans they qualify for, with application status visible throughout.
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Automated Assessment
The questionnaire flow eliminates the manual side of client assessment entirely.
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Document Processing
Upload and verification, with a parsing server that retrieves financial statements and related data from the applicant's bank, plus PDF parsing.
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Scoring & Decisioning
Credit score, loan rates, and mBanc's decision calculated automatically from the submitted data.
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Third-Party Integrations
APIs pulling data from a range of external applications for a complete financial picture per applicant.
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UI/UX Redesign
The platform's look and feel reconceptualized: consistent, intuitive, and starting with landing pages that convert.
SYSTEM ARCHITECTURE
Built to maximize application throughput.
The parsing server retrieves financial statements and related information from the applicant's bank. Using that data plus everything submitted in the questionnaire, the mBanc portal aggregates and displays application status, credit score, and loan conditions for each applicant, with queues, blob storage, and databases keeping the pipeline resilient at volume.
INSIDE mbanc
Questionnaire in, pre-approval out.
The borrower flow from questionnaire to credit check to pre-approved rates, and the loan dashboard where payments, documents, and balances live.
DELIVERY TIMELINE
One year, from vendor rescue to automated pipeline.
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Jun 2019
Engagement Start
Previous vendor replaced
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Phase 1
Landing Pages
First impressions fixed
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Phase 2
Application Automation
Questionnaire, docs, scoring
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Phase 3
Integrations & Data
Banks, parsers, APIs
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2020
Delivered
Assessment automated end to end
THE VENDOR RESCUE
Arrived after a failed vendor. Left an automated pipeline.
A failed vendor replaced. An automated pipeline delivered in one year.
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THE OPENING
A vendor-rescue start.
mBanc came to Limestone after their previous partner couldn't deliver. The first win was credibility: landing pages first, then the hard part.
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THE AUTOMATION
Assessment without hands.
Questionnaire, documents, verification, scoring, decision. The manual side of client assessment was eliminated, and applicants track their own status.
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THE PROOF
Delivered where the last vendor could not.
mBanc arrived with trust broken by the previous partner. One year later, applications processed without manual assessment, built end to end by the same 7-developer team.
Impact & Results
What shipped, and what it proved.
- Landing pages rebuilt so the company makes a credible first impression on potential borrowers.
- An automated questionnaire that eliminates the manual side of client assessment entirely.
- Document upload and verification with automated parsing of financial statements from the applicant's bank.
- Credit score, loan rates, and decisions calculated automatically from submitted data.
- Third-party integrations assembling a complete financial picture per applicant.
- Processing capacity no longer capped by manual work.
- Delivered in a one-year engagement by a single 7-developer team, from landing pages to automated decisioning.