To get a loan from mBanc, an application must be filled out online. Millions of applications need to be processed each month. Because of this, mBanc needed a system that would be able to automate the application process. The previous vendor they had been working with was not able to provide what mBanc needed. They looked for a new software development company and found Limestone Digital.
The developers and designers first worked to rebuild the landing pages so that the company gave off a good first impression to potential customers. They then moved on to the more challenging aspect and mBanc’s biggest concern: decrease the amount of manual work involved and increase the mBanc’s capacity to process online applications.
Limestone Digital team automated the process by designing a questionnaire that an applicant must fill out in order to see the kind of loans they qualify for. The applicant has to upload documents to the robust system to verify the information. Once done the applicant is provided with loan rates calculated by using the information they submitted previously. So now mBanc has a great looking site as well as the system that was needed to process the loan applications automatically.
Using these data and the other information submitted during the application process, mBanc portal aggregates and displays application status, credit score, and loan conditions for each applicant.