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Case Study

Process Automation for mBanc

mBanc is a non-qualified loan provider. mBanc can help provide a loan, basing on alternatives methods, in case someone doesn’t qualify for a traditional one.

FinTechManaged Delivery
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01

Project overview

Project Duration:
June 2019 - ongoing
Developers
7
Technology Stack
ASP.Net, React.js

To get a loan from mBanc, an application must be filled out online. Millions of applications need to be processed each month. Because of this, mBanc needed a system that would be able to automate the application process. The previous vendor they had been working with was not able to provide what mBanc needed. They looked for a new software development company and found Limestone Digital.

02

Challenge

The developers and designers first worked to rebuild the landing pages so that the company gave off a good first impression to potential customers. They then moved on to the more challenging aspect and mBanc’s biggest concern: decrease the amount of manual work involved and increase the mBanc’s capacity to process online applications.

03

Solution

Limestone Digital team automated the process by designing a questionnaire that an applicant must fill out in order to see the kind of loans they qualify for. The applicant has to upload documents to the robust system to verify the information. Once done the applicant is provided with loan rates calculated by using the information they submitted previously. So now mBanc has a great looking site as well as the system that was needed to process the loan applications automatically.

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SYSTEM ARCHITECTURE

A resilient system to maximise bandwidth of loan applications

mBanc parsing server retrieves financial statements and other related information from the applicant’s bank.



Using these data and the other information submitted during the application process, mBanc portal aggregates and displays application status, credit score, and loan conditions for each applicant.

WHAT WE PROVIDE FOR MBANC
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UI/UX design
Limestone Digital started with reconceptualizing the general look&feel of the platform. The new UI/UX design is now more consistent and intuitive for users.
Web development
We set up a team of 5 people to deliver both landing pages and the core part of the platform. As a result, we built an array of sophisticated fintech features for mBanc.
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API
The system communicates with a range of third-party applications to pull data from there and provide a complete financial service for clients.
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Customer service automation
We developed an automated questionnaire that totally eliminates a manual aspect of client assessment. An applicant can also check the application status.
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Data processing
Based on the previously submitted data via the questionnaire, an applicant gets an automatically calculated credit score and a decision from mBanc regarding the loan application.
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